Reference

Privacy Policy for rajalotre Accounts

rajalotre Privacy Policy explains what we collect when you open an account, verify your phone, browse Live Baccarat or use DANA and QRIS, and how we use that…

Account dataWallet recordsCookie choicesPolicy requests
Explore Our Lobby Read FAQ
rajalotre Privacy Policy for rajalotre Accounts
HELP WITH REQUESTS

Get Policy Help Beside Your Account

A clear support route matters when a privacy question appears beside a login or wallet issue. Sign in, open account help near the cashier area, and describe the record or action you want us to check. Include your registered phone details and any payment reference, but do not send a password or full wallet credentials.

Team online

Account privacy request

Ask us to confirm the personal data connected with your account, explain its purpose, or correct a phone or contact detail after we verify your account ownership.

Wallet record check

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, provide the transaction reference so we can trace the related account event without requesting your wallet password.

Security concern

If a login, device or verification event looks unfamiliar, use account help beside the cashier path. We may ask account questions before discussing private records or changing access details.

DATA CONTROL DETAILS

What We Do With Your Privacy Choices

We keep privacy decisions close to the account steps where they matter. Phone verification helps us match requests to the right account, while device and login records help us spot unusual access.

Account records

We use your contact details, phone verification result and login history to open, maintain and protect your account. We do not ask you to place a password inside a privacy request.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can connect a cashier event with your account. We use it for status checks and transaction investigation.

Cookies and sessions

Cookies can keep your session active, remember selected settings and help us diagnose page errors. You can manage browser cookie controls, although some account steps may then need repeating.

Device protection

We may review device, browser and login signals when access appears unusual. This helps us pause a risky account action and request phone verification before discussing private account data.

Retention approach

We keep personal and payment-related records for the period needed for account operation, security checks or legal duties. After that period, records are deleted or changed so they no longer identify you.

Changing your data

You can request access, correction or deletion through the support path inside your account. We verify ownership first, then explain what can be changed and what must remain for legal or security reasons.

Privacy Policy Answers Before Opening

These Privacy Policy answers cover the questions we expect before an account is opened or a wallet is connected. They explain account data, cookies, payment references, device checks and request handling in plain terms. If your situation is not covered, use account support and include only the details needed to locate the record.

It covers data collected during account opening, phone verification, login, lobby access, cookie use and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps us confirm that an account request belongs to you and supports security checks before private records are discussed. Access and eligibility depends on local law.

Yes. The policy covers references linked to QRIS, DANA, OVO and GoPay events, including status checks. We use those references to connect a transaction record with the correct account.

You can request a copy of personal data connected to your account through account support. We first verify account ownership, then explain which records can be supplied and in what format.

Send a correction request through the support path inside your account and identify the inaccurate contact or account detail. We may ask for phone verification before making the change.

We retain records while needed for account operation, security review or legal duties. When the applicable need ends, we delete or anonymise the records according to our retention process.

You may request deletion through account support. We assess the request against security and legal duties, explain any records that must remain, and remove or anonymise eligible data afterward.

Related Pages

rajalotre Indonesia VIP Program FAQ About Us Access guide